Officially I was an Undergraduate Advisor for some odd five years, but unofficially I have worked as a mentor, coach or advisor to my students and peers for as long as I have been in higher ed. Now, that I am a mere two months out of that official capacity I am repeatedly finding that I learned lots from those various moments. I was always appreciative of the special opportunity I had helping students maneuver through their undergrad, grad school, or higher ed more broadly speaking.
First, people often are too busy or perhaps not aware of the institutional or departmental guidelines. This is akin to an instructor reminding students to read the syllabus. We all experience information overload and need reminders to read the syllabus, the agenda, the meeting documents in Sharepoint, the Strategic Plan or the Framework Agreement. People want someone to bounce ideas off or have someone listen to them. Lots of people do not like change and react from a place of fear or anger and these feelings can manifest in some negative ways.
Second, I am often reminded that we forget that if the students were not on campus, we would not have jobs. This is not a controversial statement, but I am well aware that it is. I am not saying that students pay my wage, as that is not the case. Taxpayers pay my wage and that includes me. The current class of kids in Kindergarten is smaller than the graduating class of Grade 12 students. This means that all of the colleges, trade programs, and universities are competing for a shrinking pool of students. In the US, the pool of students is also more diverse and are the babies of the “Leave No Child Behind” policies. Depending on your political inclination, your reaction to this policy will vary. Having other educators in my family means that I am quite familiar with the way in which public school teachers must teach to the test, but this is really a discussion for a different post.
Third, I am a better listener thanks to my years of working with students, advising, and peer mentoring. You cannot help someone if you do not listen. And, listening is a real skill. I do not mean listening and waiting your turn to speak, but really listening to someone. I find that many of us wait to speak, but listening takes more work. I’m still learning, but feel that I am a mindful listener. As I work on a different career path for the next year or so, I look forward to listening and leading.