I want to discuss the fine balance between helping and hindering student progress. I am trying hard to work on this balance, as I am quite aware that sixteen years into teaching I am still learning. My current student population is different from my students circa 2005-6. I have attended various workshops about our students and more specifically about first years. Our students require more hands on attention and most universities now have stronger recruitment and retention strategies.

What this means for me on the ground is that I try to provide students with as much information as possible. But, I have also learned some important lessons. Several years ago I helped my godson register for courses and purchase his books in the bookstore. This entire experience really stuck with me. I have more compassion for my students and I am less invested in “schooling” them when they miss the obvious. There is no obvious for the new student. When I say schooling I am really talking about how I know that I have to repeat myself about due dates, have the due dates bolded in the syllabi, and that students will still inquire about things in the syllabus.

I can only do so much, though, and the students need to meet me half way. What do I mean by that? They need to show up to class and come to my office hours. I am not in the habit of chasing students down between my various courses; however, I will make announcements in class or send announcements via the online learning management platform reminding them about course related issues or other campus events. I do contact students when they suddenly disappear. Here, I am not including students who are in crisis or have other issues like learning accommodations that I must take into account. Those students require a different level of attention.

I have resolved for honesty in my office and with my marking. This translates into support and at times brutal honesty while I am assessing work. I do my students no favor when I am not honest with them. This might mean that I am clear about my  assessment of an assignment or an issue regarding academic integrity. What does this also mean? I am listening more. Does this make me helpful? I hope so. This term a common statement, “What can I do to help your success in this course?” But, this requires that the student contact me. Like I often say in class, “I don’t have ESPN.” I know–I need to find new jokes.